Behavioral Technician

The behavioral technician performs direct and indirect patient care functions under the supervision of appropriately licensed personnel.

The technician is responsible for assisting patients with personal care needs and participates in the plan of care. The technician regularly communicates observations and data collection to the appropriate caregiver. This position also collects test specimens as directed according to established procedures and documents patient care activities consistent with data collection and the test performed.

The technician assists customers in a friendly, prompt and caring manner, always maintaining the highest level of confidentiality and respect. This position works as part of the care team to meet the needs of the customer and to support team objectives, assisting other team members when necessary.

QUALIFICATIONS

• EDUCATION: High school diploma or equivalent; associate's degree preferred. Ability to read, speak and write in English. Bilingual preferred.
• LICENSE/CERTIFICATION: BLS HCP certification within six months of hire. Certified Prevention Intervention annual education is required but tracked by clinical leadership annually.
• EXPERIENCE: 1-3 years of patient care preferred. Knowledge of medical terminology. Interpersonal skills to effectively communicate and collaborate with other team members. Ability to be flexible, set priorities, solve problems and use proper judgment in difficult situations. Proficiency in clinical applications preferred at time of hire. Incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

PERFORMANCE EXPECTATIONS
Demonstrates the ability to perform the department-specific competencies as listed on the Assessment and Evaluation Tool.