Program Coordinator - Crisis Mobile Response

Location: Egg Harbor Twp, NJ  |  Position Status: Full Time  |  Position Shift: Days
Reports To: Director, MCRSS

Trainings: Annual, CPI, QPR/T

Position Summary:
Supervise a staff of mobile crisis response workers and manage stabilization services for Atlantic and Cape May counties. Responsible for de-escalating crises, developing clarity with the family about the underlying issues that precipitated the crisis, completing an assessment and crisis plan, and getting the client into treatment in order to stabilize the child and family. Demonstrate technical and clinical skills, including crisis intervention, assessment, service planning, case management and systems negotiations. Provide weekly clinical supervision in an individual or group setting. While the program coordinator is not responsible for performance evaluations or disciplinary action, the position requires that the program coordinator provide input into performance evaluations or disciplinary actions for the staff they supervise and any clerical staff that may be involved with the operations of the MCRSS.

Duties and Responsibilities:
  • Conduct case safety risk assessments. Alert supervisor of safety concerns. Behave in accordance with safety tips, policy and procedures.
  • Provide on-call coverage when office is not open or understaffed as agreed upon with director.
  • Provide crisis intervention, assessment, crisis planning, linkage, case management and discharge planning for children and families.
  • Utilize MRSS clinical tools (CAT and ICP) and measurements in service delivery.
  • Review individual care plans developed by the staff to ensure that the appropriate level of care is being utilized and that the treatment plan is clinically supported.
  • Review cases with the staff to develop a preliminary diagnosis.
  • Collect and analyze outcome data supporting network utilization and adherence to established standards. Provide necessary documents to the quality assurance specialist within the specific timeline. Facilitate the evaluation process by participation in the client questionnaire process.
  • Demonstrate professional responsibility in making effective use of individual and group supervision, program meetings, agency resources and training sessions.
  • Work cooperatively and effectively with staff from referral sources, other community agencies and stabilization provider networks regarding case management issues and linkages to stabilization and aftercare services.
  • Demonstrate competence in working independently where crisis may occur.
  • Develop and execute affiliation agreements and/or subcontractors that support the crisis stabilization network.
  • Work with the state, utilizing quality and other relevant data, to identify crisis stabilization gaps in Union County and that support the expansion and/or implementation of new services.
  • Documentation must be completed within one (1) business day of service delivery.

Minimal Qualifications:
  • Master's degree in social work, counseling, psychology, psychiatric nursing, criminal justice, special education or a related discipline.
  • Licensure: Clinical license preferred; mandatory if project director is not clinically licensed.
  • Certifications: NJ MRSS certification required; current certification or obtain within one year of hire or transfer. Maintain certification throughout employment.
  • Valid NJ driver's license required.
  • Equipment Use: Computer, copier, facsimile, typewriter and shredder.

The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
AtlantiCare is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Nicholas Papandrew
Applicants only. We are not accepting inquiries or solicitations from recruiters/search firms.

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Whether you lead an active life or love leisure, you’ll enjoy working and living in the beach communities of New Jersey’s southeastern shore.

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We believe that healthcare should be a rewarding career. That’s why we offer excellent compensation, exceptional health and wellness benefits, and internal resources and programs to support professional growth for our team members. Here, you’ll find everything you need to pursue your calling of caring for others, knowing that you’re working for an organization dedicated to your overall well-being.

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