Under the direction of the program aide supervisor, the program aide is responsible for client safety, monitoring clients' behavior and movement, and assisting counselors with various aspects of client activities as needed.
JOB RESPONSIBILITIES:
Responsible for providing coverage for all residential facilities, monitoring client safety and activities to ensure that clients adhere to program rules and regulations.
Responsible for conducting client head counts.
Monitors and assists clinical team in client treatment activities as needed.
Responsible for client check-in forms, discharge forms, inventory forms, room reassignments and personal property checklist and effectively documenting all information.
Monitors all client behavior as needed, de-escalating potentially violent situations, resolving conflicts and forwarding pertinent information to the supervisor.
Responsible for maintaining client confidentiality in accordance with state, federal and HIPAA regulations and John Brooks Recovery Center (JBRC) policy and procedures.
Attends and participates in all required meetings and trainings.
Responsible for responding to JBRC emergencies and making appropriate contacts.
Responsible for notifying referral agencies (identified contacts) in case of resident abscond.
Responsible for escorting drug court and/or mandated clients to and from approved appointments outside of facility.
Ensures client adherence to daily schedule.
Responsible for being punctual and reporting for work when scheduled, to include meal break reliefs and other schedules as needed.
Performs other related duties as assigned by program aide supervisor and other management as required.
Ability to maintain professional and ethical boundaries and be a team player.
PHYSICAL DEMANDS
Capable of lifting approximately 10 to 20 lbs.
Walking and the ability to move around on foot to accomplish tasks.
Ability to climb multiple flights of stairs.
Ability to stand for extended periods of time.
Ability to communicate both orally and written.
Must be able to handle stressful situations in a professional manner.
Must have active listening skills.
PERSONAL PROTECTIVE EQUIPMENT
When conducting searchesn programs aides will be supplied with protective gloves.
Program aides have the option to wear protective body coverage.
WORK ENVIRONMENT
Must be able to work in a fast-paced environment when supervising and monitoring clients in a residential setting.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge in procedures necessary to oversee the safety of clients, visitors and staff in all JBRC residential facilities.
Demonstrate the ability to interact with clients in an appropriate therapeutic manner.
Ability to write accurate documentation regarding safety and client incidents.
Ability to recognize the elements of a client crisis.
Ability to establish and maintain a positive and cooperative working relationship with all employees.
Ability to deliver service in a way that is responsive, respectful, caring and helpful while maintaining confidentiality, ethical and professional boundaries.
Ability to demonstrate responsiveness and flexibility as clients' needs and priorities shift.
Ability to be respectful of diverse cultures, ethnic and religious backgrounds, as well as alternative lifestyles.
AtlantiCare is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Whether you lead an active life or love leisure, you’ll enjoy working and living in the beach communities of New Jersey’s southeastern shore.
Benefits & Wellness
We believe that healthcare should be a rewarding career. That’s why we offer excellent compensation, exceptional health and wellness benefits, and internal resources and programs to support professional growth for our team members. Here, you’ll find everything you need to pursue your calling of caring for others, knowing that you’re working for an organization dedicated to your overall well-being.
Inclusion & Diversity
Diversity and inclusion are at the heart of what makes AtlantiCare a great organization. We recognize and celebrate individual differences as dimensions that enrich our workforce and allow us to be more creative, flexible and competitive. Our inclusive culture welcomes our employees to freely contribute their diverse ideas, background, talents and experiences to make this a place where everyone can be, and do, their best work together.
Great Location
For many, the shore communities of southeastern New Jersey are vacation destinations, but for AtlantiCare employees, they’re home. Working at AtlantiCare allows you to experience shore life year-round. Here, you’ll find natural beauty, world-class entertainment, rich history, amazing arts, abundant outdoor recreation, shopping, sophisticated dining and plenty of family-friendly events all within communities you’ll love to call home.
Working Here
The spirit of collaboration is alive and well at AtlantiCare. We empower our teams to be agents of change within our system. We encourage growth and support advancement. Our shared vision for advancing the health of the communities and people we serve guides us to do what’s right for each patient, our healthcare delivery system and the practice of medicine as a whole. We teach, grow and advance medicine together.
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