Minimum 1 year of experience in a physician's office, hospital setting or retail pharmacy required.
Knowledge of medical terminology required.
Proficiency with computer applications required.
Excellent verbal and written communication skills required.
Ability to read, write and speak in English clearly required.
Ability to demonstrate stress tolerance coupled with service orientation required.
Ability to multitask in a fast-paced environment required.
Ability to demonstrate excellent telephone etiquette to both internal and external customers is required.
POSITION SUMMARY
The patient flow scheduler coordinates inpatient and outpatient bed assignments according to algorithms, unit criteria, bed requests and hospital protocol. The patient flow scheduler collaborates with nursing unit team leaders to ensure accurate and timely placement of patients using the electronic bed tracking system. The patient flow scheduler is responsible for highly detailed work in the registration system. The patient flow scheduler provides excellent customer service to both internal and external customers.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS
EDUCATION: High school graduate or equivalent required.
EXPERIENCE: Minimum 1 year of experience in a physician's office, hospital setting or retail pharmacy required. Proficiency with computer applications required. Knowledge of medical terminology required. Excellent verbal and written communications skills required. Ability to read, write and speak in English clearly required. Ability to multitask in a fast-paced environment required. Ability to demonstrate excellent phone etiquette required.
PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT
Manual dexterity is required for typing and extensive use of computer systems. Must be able to communicate clearly both verbally and in writing. Majority of work is completed at a desk, although some standing and walking are required.
REPORTING RELATIONSHIP
This position reports to department leadership and may supervise or direct incumbents as assigned.
The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
AtlantiCare is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Whether you lead an active life or love leisure, you’ll enjoy working and living in the beach communities of New Jersey’s southeastern shore.
Benefits & Wellness
We believe that healthcare should be a rewarding career. That’s why we offer excellent compensation, exceptional health and wellness benefits, and internal resources and programs to support professional growth for our team members. Here, you’ll find everything you need to pursue your calling of caring for others, knowing that you’re working for an organization dedicated to your overall well-being.
Inclusion & Diversity
Diversity and inclusion are at the heart of what makes AtlantiCare a great organization. We recognize and celebrate individual differences as dimensions that enrich our workforce and allow us to be more creative, flexible and competitive. Our inclusive culture welcomes our employees to freely contribute their diverse ideas, background, talents and experiences to make this a place where everyone can be, and do, their best work together.
Great Location
For many, the shore communities of southeastern New Jersey are vacation destinations, but for AtlantiCare employees, they’re home. Working at AtlantiCare allows you to experience shore life year-round. Here, you’ll find natural beauty, world-class entertainment, rich history, amazing arts, abundant outdoor recreation, shopping, sophisticated dining and plenty of family-friendly events all within communities you’ll love to call home.
Working Here
The spirit of collaboration is alive and well at AtlantiCare. We empower our teams to be agents of change within our system. We encourage growth and support advancement. Our shared vision for advancing the health of the communities and people we serve guides us to do what’s right for each patient, our healthcare delivery system and the practice of medicine as a whole. We teach, grow and advance medicine together.
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