Patient Access Manager

Location: Atlantic City, NJ  |  Position Status: Full Time  |  Position Shift: Days
The Patient Access manager assists the director in developing, integrating and facilitating a program that provides access to healthcare throughout the system in ways that provide quality customer service. With an eye on reimbursement, this position ensures that staff at all points of access are collecting accurate demographic and financial information so financial services may perform its role in billing and collecting approximate amounts for services rendered.

The Patient Access manager facilitates, maintains and evaluates organizational performance improvement as it applies to patient flow and patient safety and ensures compliance with regulatory standards, including New Jersey Department of Health, PRO, CMS and JCAHO. The Patient Access manager participates on committees and coordinates other related services in support of the revenue cycle process and to accomplish organizational objectives.

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

  • EDUCATION: High school diploma or equivalent required. Significant related work experience as detailed below. Bachelor's degree preferred.
  • LICENSE/CERTIFICATION: Member of Association of Healthcare Access Management or Patient Accounting Management Association preferred.
  • EXPERIENCE: Minimum of 3 years of registration and financial counseling experience required. 1-3 years of management experience required. Experience with process development and implementation required. Knowledge of Medicare compliance regulations, all third-party payor reimbursement requirements and ICD-9 coding required. Excellent interpersonal skills and strong verbal and written communication skills required. Strong computer, analytical and delegation skills preferred.

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances and potential injury.

This position requires desk/computer work a majority of the time. Some standing and walking and occasional lifting up to 20 pounds required.

The essential functions for this position are listed on the Assessment and Evaluation Tool.

This position reports to the Director of Access Management and supervises patient access associates, Patient Access team leader and the ED discharge representative.

The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
AtlantiCare is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Michael Galioto
Talent Acquisition Specialist
Applicants only. We are not accepting inquiries or solicitations from recruiters/search firms.

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Whether you lead an active life or love leisure, you’ll enjoy working and living in the beach communities of New Jersey’s southeastern shore.

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Benefits & Wellness

We believe that healthcare should be a rewarding career. That’s why we offer excellent compensation, exceptional health and wellness benefits, and internal resources and programs to support professional growth for our team members. Here, you’ll find everything you need to pursue your calling of caring for others, knowing that you’re working for an organization dedicated to your overall well-being.

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Diversity and inclusion are at the heart of what makes AtlantiCare a great organization. We recognize and celebrate individual differences as dimensions that enrich our workforce and allow us to be more creative, flexible and competitive. Our inclusive culture welcomes our employees to freely contribute their diverse ideas, background, talents and experiences to make this a place where everyone can be, and do, their best work together.

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For many, the shore communities of southeastern New Jersey are vacation destinations, but for AtlantiCare employees, they’re home. Working at AtlantiCare allows you to experience shore life year-round. Here, you’ll find natural beauty, world-class entertainment, rich history, amazing arts, abundant outdoor recreation, shopping, sophisticated dining and plenty of family-friendly events all within communities you’ll love to call home.

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The spirit of collaboration is alive and well at AtlantiCare. We empower our teams to be agents of change within our system. We encourage growth and support advancement. Our shared vision for advancing the health of the communities and people we serve guides us to do what’s right for each patient, our healthcare delivery system and the practice of medicine as a whole. We teach, grow and advance medicine together.

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