The medical assistant is responsible for providing patient care and support within the ambulatory setting.
The medical assistant accurately completes patient interviews, collects appropriate specimens, assists the provider with patient exams and procedures, maintains departmental inventory, provides patient education and ensures quality direct patient care and non-professional services as directed by the physician. This position is also responsible for performing the following as required by position: phlebotomy for diagnostic studies, CLIA-waived testing, specimen collection and service line-specific clinical tasks, such as EKGs, drug/alcohol testing, splinting and more.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
As part of the Virtualist Program, this position is responsible for collecting patient intakes remotely and assisting in telehealth visits as directed by the physician. This position is not responsible for doing any hands-on patient exams and procedures, collecting specimens or phlebotomy for diagnostic studies. For this program, BLS certification is excluded.
QUALIFICATIONS
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EDUCATION: High school diploma or equivalent required. Graduate of a medical assistant program required or 3+ years of clinical experience is required.
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LICENSE/CERTIFICATION: BLS HCP certification within six months of hire or transfer. Phlebotomy certification preferred. As part of the Virtualist Program, BLS certification is excluded.
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EXPERIENCE: Ability to handle a high volume of interactions with frequent interruptions required. Proficiency in clinical applications preferred at time of hire. Incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.
PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the medical office environment, blood-borne pathogens (including exposure to infectious disease0, hazardous substances and potential injury. This position requires considerable reaching, stooping, kneeling, crouching, pushing, pulling, sitting, standing and walking. This position also requires long periods of telephone work. This position frequently lifts 25-50 lbs. and occasionally lifts 50-100 lbs.
The essential functions for this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position reports to department leadership as assigned.
The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
AtlantiCare is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
