Careers
01-35486

Manager of Clinical Systems

Location: Egg Harbor Twp, NJ  |  Position Status: Full Time  |  Position Shift: Days
The Manager of Clinical Information Systems oversees the clinical application information system team, which is responsible for the entire lifecycle of clinical applications, including their development, maintenance, enhancement and decommissioning. This role ensures that all clinical technology solutions support efficient care delivery and align with organizational goals.

Key responsibilities include collaborating with operational, business and administrative leaders to drive clinical and business outcomes through effective management of application products. The role also involves supporting AtlantiCare's goals by delivering high-quality customer service, participating in performance improvement initiatives and fostering teamwork and cooperation.

AtlantiCare Information Technology (AIT) is dedicated to creating, managing and maximizing the value of digital technologies and solutions to enhance our clinical operations and business functions.

This position requires on-call responsibilities.

QUALIFICATIONS
  • EDUCATION: BS required. In lieu of bachelor's degree, additional four years of experience required.
  • LICENSE/CERTIFICATION: Valid driver's license. Professional certification preferred.
  • EXPERIENCE: Minimum 3 years of experience of information technology or hospital administration experience. Proven expertise in information technology and clinical systems required. Management experience preferred. Excellent written and oral communication skills required. Computer application experience preferred.

PERFORMANCE EXPECTATIONS
  • Leads the clinical information systems team to ensure day-to-day operations align with AtlantiCare's clinical and business goals.
  • Supports the implementation of the clinical information system strategy in coordination with the Director of Clinical Systems, aligning with clinical operations and business initiatives.
  • Builds and maintains effective relationships with clinical operations, business leaders and service line managers to enhance the value derived from clinical applications.
  • Develops and refines methodologies and practices for clinical system lifecycle management, ensuring continuous improvement and adherence to best practices.
  • Facilitates and supports innovative projects in clinical information systems, focusing on bounded cost and time frames.
  • Monitors and ensures compliance of clinical information system processes (including third-party services) with corporate, environmental and regulatory standards.
  • Manages and develops clinical information system team members, addressing skills gaps and enhancing capabilities to meet organizational needs.
  • Collaborates with IT leaders to implement and manage clinical system application roadmaps, status reporting and metrics.
  • Assists in managing relationships with solution vendors and service providers to ensure cost-effective solutions that meet organizational needs.
  • Contributes to the assessment of technical, clinical and business aspects of the clinical application portfolio, including cost and risk evaluation.
  • Supports the governance process for clinical information systems, working to achieve consensus on measurable clinical outcomes.
  • Oversees the team's execution of work based on priorities set by clinical service line management, stakeholders and IT governance councils.
  • Works with stakeholders to ensure clinical information system projects enhance business and technical fitness and manages support costs effectively.
  • Ensures successful delivery of clinical and business outcomes by collaborating with clinical operations and business colleagues.
  • Monitors benefits realization to confirm that clinical operations and business outcomes are achieved.
  • Oversees support activities with all AIT departments to ensure optimal application performance in production.
  • Manages the development of processes and tools for the successful delivery of code upgrades and service pack releases from vendors.
  • Communicates effectively with technical staff, clinical operations, business stakeholders and senior management.
  • Translates technical concepts for non-technical audiences to aid understanding and decision-making.
  • Collaborates and builds relationships with individuals at all levels within AtlantiCare and with external vendors and service providers.
  • Manages multiple priorities and performs well under pressure.
  • Utilizes analytical and problem-solving skills for data processing and issue resolution.
  • Implements process improvements and technology-enabled workflow enhancements.
  • Works with the AIT Leadership team to ensure clinical information systems are secure and compliant with legal, corporate, privacy and confidentiality standards.
  • Supports operational excellence goals by aligning IT initiatives with performance improvement and quality programs.
  • Identifies and pursues best practices in information technology to meet individual, practice and organizational needs, including regulatory, quality improvement and EHR optimization activities.
  • Performs other duties as assigned.
  • Understands and practices AtlantiCare values.
  • Adheres to AtlantiCare policies and procedures.

WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment on an occasional basis, including exposure to infectious disease, hazardous substances and potential injury. This position requires balancing, fingering, reaching, reading, driving and speaking a majority of the time.  This position works with such equipment as computers, fax machine, copier and telephone. Occasional carrying up to 20 lbs. also required.

REPORTING RELATIONSHIP
This position reports to the Director of Clinical Systems.

The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
AtlantiCare is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Amanda Pastore
Talent Acquisition Partner
Applicants only. We are not accepting inquiries or solicitations from recruiters/search firms.

Live the beach-life balance you’ve always wanted

Whether you lead an active life or love leisure, you’ll enjoy working and living in the beach communities of New Jersey’s southeastern shore.

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Benefits & Wellness

We believe that healthcare should be a rewarding career. That’s why we offer excellent compensation, exceptional health and wellness benefits, and internal resources and programs to support professional growth for our team members. Here, you’ll find everything you need to pursue your calling of caring for others, knowing that you’re working for an organization dedicated to your overall well-being.

Inclusion & Diversity

Diversity and inclusion are at the heart of what makes AtlantiCare a great organization. We recognize and celebrate individual differences as dimensions that enrich our workforce and allow us to be more creative, flexible and competitive. Our inclusive culture welcomes our employees to freely contribute their diverse ideas, background, talents and experiences to make this a place where everyone can be, and do, their best work together.

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Great Location

For many, the shore communities of southeastern New Jersey are vacation destinations, but for AtlantiCare employees, they’re home. Working at AtlantiCare allows you to experience shore life year-round. Here, you’ll find natural beauty, world-class entertainment, rich history, amazing arts, abundant outdoor recreation, shopping, sophisticated dining and plenty of family-friendly events all within communities you’ll love to call home.

Working Here

The spirit of collaboration is alive and well at AtlantiCare. We empower our teams to be agents of change within our system. We encourage growth and support advancement. Our shared vision for advancing the health of the communities and people we serve guides us to do what’s right for each patient, our healthcare delivery system and the practice of medicine as a whole. We teach, grow and advance medicine together.

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