The emergency medical communicator is responsible for all aspects of the operation of MEDCOM, ensuring a professional and consistent standard of all communications for Atlantic and Cape May counties, as well as all affiliated regional service areas as needed.
The emergency medical communicator is responsible for accurately maintaining MEDCOM reports and logs, disbursing incoming paperwork to proper files and personnel, and completing thorough shift reports. The emergency medical communicator orients and trains new personnel and assists all departments as needed.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
EDUCATION: High school graduate or equivalent required.
LICENSE/CERTIFICATION: Current New Jersey Emergency Medical Dispatcher and 911 certification required within 3 months from date of hire or transfer. Current BLS certification (professional rescuer or healthcare provider level) required within 1 month of hire or transfer. Current Emergency Medical Technician – Basic certification required within 1 year of hire. Proof of completing National Incident Command Courses ICS 100 and IS 700 required.
EXPERIENCE: Knowledge of local EMS and aero medical systems and EMS radio communications preferred. Proficiency in clinical applications preferred at time of hire. Incumbents within the position will be trained appropriately and skill will be required for this position within 30-60 days from date of hire.
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. EMT requirements mandatory if cross-trained as a BLS provider.
Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances and potential injury. Potential for psychological and physical stress. Work involves exposure to various climate extremes and weather conditions and exposure to disagreeable odors and body wastes. Must be able to lift and carry heavy equipment or patients (50+ pounds, assisted or unassisted). Must maintain physical fitness necessary to move rapidly when required in emergencies.
This position reports to the MEDCOM Supervisor.
The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
AtlantiCare is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Whether you lead an active life or love leisure, you’ll enjoy working and living in the beach communities of New Jersey’s southeastern shore.
Benefits & Wellness
We believe that healthcare should be a rewarding career. That’s why we offer excellent compensation, exceptional health and wellness benefits, and internal resources and programs to support professional growth for our team members. Here, you’ll find everything you need to pursue your calling of caring for others, knowing that you’re working for an organization dedicated to your overall well-being.
Inclusion & Diversity
Diversity and inclusion are at the heart of what makes AtlantiCare a great organization. We recognize and celebrate individual differences as dimensions that enrich our workforce and allow us to be more creative, flexible and competitive. Our inclusive culture welcomes our employees to freely contribute their diverse ideas, background, talents and experiences to make this a place where everyone can be, and do, their best work together.
For many, the shore communities of southeastern New Jersey are vacation destinations, but for AtlantiCare employees, they’re home. Working at AtlantiCare allows you to experience shore life year-round. Here, you’ll find natural beauty, world-class entertainment, rich history, amazing arts, abundant outdoor recreation, shopping, sophisticated dining and plenty of family-friendly events all within communities you’ll love to call home.
The spirit of collaboration is alive and well at AtlantiCare. We empower our teams to be agents of change within our system. We encourage growth and support advancement. Our shared vision for advancing the health of the communities and people we serve guides us to do what’s right for each patient, our healthcare delivery system and the practice of medicine as a whole. We teach, grow and advance medicine together.