Careers
04-33426

Central Scheduling Associate I - Access Center - Egg Harbor Township

Location: Egg Harbor Twp, NJ  |  Position Status: Full Time  |  Position Shift: Days
Minimum Qualifications:
  • High school degree or equivalent.
  • 1-3 years of office experience required, preferably in a medical setting.
  • Proficiency in clinical applications preferred at time of hire. Incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.

POSITION SUMMARY
The central scheduling associate provides scheduling assistance to AtlantiCare Physician Group Central Scheduling contact center. This includes scheduling for multi-specialty providers as well as diagnostic testing.
 
The central scheduling associate also ensures the timely and accurate scheduling of patient appointments by following scheduling guidelines, manages patient insurance information, enters client information into the scheduling application and provides accurate financial information to clients.
 
The central scheduling associate provides exceptional customer service to all callers, ensuring that adequate time is given to each client and that answers meet their needs. The representative answers all calls in a friendly, timely, courteous and professional manner while dealing with each client compassionately and showing genuine concern for each situation.

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS
  • EDUCATION: High school diploma or equivalent required.
  • EXPERIENCE: 1-3 years of office experience required, preferably in a medical setting. Medical terminology preferred. Proficiency in clinical applications preferred at time of hire. Incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire.
 
PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

WORK ENVIRONMENT
Potential for exposure to the hazards and risks of the hospital environment, including exposure to infectious disease, hazardous substances and potential injury.

The essential functions for this position are listed on the Assessment and Evaluation Tool.
 
 
REPORTING RELATIONSHIP
This position reports to the department leadership.

The above statement reflects the general details considered necessary to describe the principal functions of the job, as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
AtlantiCare is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Erica Hurley
Erica Hurley
Talent Acquisition Partner
Applicants only. We are not accepting inquiries or solicitations from recruiters/search firms.

Live the beach-life balance you’ve always wanted

Whether you lead an active life or love leisure, you’ll enjoy working and living in the beach communities of New Jersey’s southeastern shore.

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Benefits & Wellness

We believe that healthcare should be a rewarding career. That’s why we offer excellent compensation, exceptional health and wellness benefits, and internal resources and programs to support professional growth for our team members. Here, you’ll find everything you need to pursue your calling of caring for others, knowing that you’re working for an organization dedicated to your overall well-being.

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Diversity and inclusion are at the heart of what makes AtlantiCare a great organization. We recognize and celebrate individual differences as dimensions that enrich our workforce and allow us to be more creative, flexible and competitive. Our inclusive culture welcomes our employees to freely contribute their diverse ideas, background, talents and experiences to make this a place where everyone can be, and do, their best work together.

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For many, the shore communities of southeastern New Jersey are vacation destinations, but for AtlantiCare employees, they’re home. Working at AtlantiCare allows you to experience shore life year-round. Here, you’ll find natural beauty, world-class entertainment, rich history, amazing arts, abundant outdoor recreation, shopping, sophisticated dining and plenty of family-friendly events all within communities you’ll love to call home.

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The spirit of collaboration is alive and well at AtlantiCare. We empower our teams to be agents of change within our system. We encourage growth and support advancement. Our shared vision for advancing the health of the communities and people we serve guides us to do what’s right for each patient, our healthcare delivery system and the practice of medicine as a whole. We teach, grow and advance medicine together.

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